Privacy Policy

This policy describes what PropTalon collects, how it is used, and the choices you have. It covers both our customers (account holders) and the public-record property data the Service aggregates.

1. Information we collect from you

Account data: email address, workspace name, team invitations you send. Billing data: handled by Stripe; we store your subscription status and Stripe identifiers, never your card number. Usage data: actions in the app (searches, sweeps, calls logged, exports) tied to your workspace, plus standard server logs. Communications data: if you use the dialer, call metadata (numbers, duration, outcomes you log); we do not record calls.

2. Public-record property data

The Service compiles publicly available information about properties and their owners from official sources: county property appraiser rolls, clerk filings, tax records, code enforcement dockets, and public aerial imagery. This data exists in the public record independent of PropTalon. We use it solely to provide the Service for direct-marketing and investment-research purposes, and we are not a consumer reporting agency. If you are a property owner and wish to flag a record, contact privacy@proptalon.com.

3. How we use information

To operate and improve the Service, process payments, provide support, send transactional email (alerts you configure, invites, receipts), and protect against abuse. We do not sell your account information or use it for third-party advertising.

4. Service providers

We share data with processors strictly to run the Service: Stripe (payments), Supabase (authentication and database hosting), Twilio (dialer numbers and calls, when enabled), Resend (email delivery), Anthropic (AI analysis of aerial imagery and property data), and a licensed skip-trace data provider (owner contact lookup). Each receives only what its function requires.

5. Cookies

We use essential cookies for authentication and session state. We do not use third-party advertising cookies.

6. Retention and security

Account and workspace data is retained while your account is active and for a reasonable period after closure for legal and billing records. Data is encrypted in transit; access is restricted to operators who need it. No system is perfectly secure; report concerns to security@proptalon.com.

7. Your choices and rights

You can access and export your workspace data from the app, and you can close your account by contacting us, which deletes your account data subject to legal retention requirements. Depending on your residence you may have additional rights (such as access, correction, or deletion) under state privacy laws; email privacy@proptalon.com and we will honor applicable requests.

8. Children

The Service is for business use and not directed to anyone under 18.

9. Changes

We may update this policy; material changes will be posted here with a new date. Continued use after changes constitutes acceptance.