Terms of Service

These Terms of Service (the "Terms") are a binding agreement between PropTalon ("PropTalon," "we," "us") and the business or individual that registers for or uses the PropTalon service (the "Service") ("you," the "Customer"). By creating an account, signing the purpose certification, or using the Service, you accept these Terms, the Acceptable Use Policy (the "AUP," incorporated here as a material term), and the Privacy Policy. If you do not agree, do not use the Service.

1. Business use only; authority

The Service is offered to businesses and to individuals acting in a business capacity (real-estate investors, wholesalers, brokers, and their teams). It is not a consumer service. You represent that you are at least 18, that you are entering these Terms on behalf of yourself or an entity you are authorized to bind, and that every person you give access to will use the Service only as these Terms allow.

2. What the Service is

PropTalon compiles publicly available property records from Florida county property appraisers, tax collectors, clerks of court, code-enforcement and permitting offices, the Florida Department of Revenue, and public GIS and aerial-imagery services; derives parcel-level analytics from them (including the "Deal Score" and AI-assisted assessments of aerial imagery); and provides workflow tools such as lists, exports, skip-trace lookups through a licensed vendor, and a dialer. The Service is a research and direct-marketing tool for real-estate investment. It is not legal, financial, or investment advice.

3. License

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access the Service and use the data it provides for your own internal business purposes of real-estate investment research and direct marketing to property owners. You may not: sell, license, publish, or redistribute the data; use it to build, train, or seed a competing database or product; share access outside your workspace; or extract data by automated means. Exported files are for your internal use under the same license and remain subject to Sections 4, 7, and 10.

4. Not a consumer reporting agency; purpose certification

PropTalon is not a consumer reporting agency under the Fair Credit Reporting Act (15 U.S.C. §1681 et seq.) or any state equivalent, and nothing in the Service is a "consumer report." The Service is not designed, assembled, or evaluated for determining any individual's eligibility for anything.

You represent, warrant, and certify — at sign-up, again whenever the certification text changes, and continuously while you use the Service — that you will not use, and will not permit anyone with access through your account to use, any data from the Service, in whole or in part, as a factor in deciding: (a) whether to extend credit or the terms of credit to any individual; (b) insurance underwriting or pricing for any individual; (c) any individual's employment, promotion, reassignment, retention, or volunteer status; (d) any individual's tenancy, roommate, or housing application; (e) any individual's eligibility for a government benefit or license; or (f) locating or assessing an individual for debt collection or ability to pay. We record your certification (name, time, network address) and may suspend or terminate access immediately if we believe it has been violated.

5. Your outreach is your responsibility

The Service includes contact data and calling tools. You are solely responsible for ensuring that every call, text, voicemail, mailing, and email you make using or informed by the Service complies with all applicable law, including without limitation: the Telephone Consumer Protection Act (47 U.S.C. §227) and its rules (47 C.F.R. §64.1200); the Telemarketing Sales Rule (16 C.F.R. Part 310); the federal and every applicable state Do-Not-Call registry; the Florida Telephone Solicitation Act (Fla. Stat. §501.059) and the Florida Telemarketing Act (Fla. Stat. §§501.601–.626), including any licensing or bonding those laws require of you; CAN-SPAM; federal and state call-recording and wiretap laws (Florida requires the consent of all parties); carrier and messaging-industry rules; and any state wholesaling- or assignment-disclosure laws.

You represent that you: maintain your own internal do-not-call list and honor every opt-out, revocation, and "stop" request; scrub against the national and applicable state registries at the intervals the law requires; observe calling-hour and frequency limits; obtain legally sufficient consent before any automated, prerecorded, or artificial-voice call or any marketing text; and keep the records of that consent. The availability of a feature in the Service does not establish that its use is lawful in a particular jurisdiction or context. PropTalon surfaces do-not-call indicators and enforces certain guardrails as a courtesy; they are not a substitute for your own compliance and do not shift responsibility to us.

PropTalon is not a telecommunications carrier, is not your agent, and does not make calls or send messages on its own behalf. Telephone numbers provisioned through the Service are assigned to you for use in the Service, remain subject to carrier requirements, and may be suspended or reclaimed to satisfy carrier or provider requirements.

6. Suppression and removal

We maintain a suppression program for persons whose records must not be transferred under federal or state law (including the Daniel Anderl Judicial Security and Privacy Act, New Jersey's Daniel's Law, and Fla. Stat. §119.071) and for property owners who opt out at proptalon.com/remove. Suppression flows down to you.When we suppress a record you must stop using it, including in any exported file, list, or downstream system, and you must not attempt to re-identify or reconstruct a suppressed record. If a person contacts you directly to be removed, forward the request to privacy@proptalon.com within two business days.

7. Data accuracy; no warranty

Public records contain errors and lag; owner names and addresses are withheld by Florida law for some properties, so the dataset is incomplete by design; AI assessments (including roof and property-condition analysis) are probabilistic and may be wrong; and aerial imagery may predate current conditions. Source records govern — verify with the county before acting. THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ACCURACY, COMPLETENESS, CURRENCY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. Accounts, teams, and monitoring

Keep your credentials secure and your account information accurate. Team members you invite act under your workspace, and you are responsible for their use. Access is invitation- or subscription-gated; we may decline or revoke access at our discretion. You consent to our logging and reviewing usage of the Service (searches, exports, calls, certifications, and administrative actions) to enforce these Terms, and to our contacting you about compliance. Seats, sweep quotas, trace credits, and phone numbers are limited by your plan.

9. Billing, trials, and cancellation

Paid plans are billed monthly or yearly through Stripe. New subscriptions begin with a 7-day trial for a one-time $0.99 activation charge; your plan price bills automatically when the trial ends unless you cancel first. Usage-based extras (additional sweep credits, skip-trace credits, phone numbers, call minutes) are billed as purchased. You may cancel at any time from the billing page; cancellation stops future renewals and your access continues through the paid period. Except where the law requires otherwise, payments are non-refundable, including when we suspend or terminate for breach.

10. Acceptable use; suspension

The Acceptable Use Policy is part of these Terms. We may suspend or terminate access immediately and without refund for any breach of the AUP or of Sections 3–6, for conduct that creates legal or carrier risk for us, or when required by a provider or carrier. We may also suspend features (for example, dialing) for a workspace pending review.

11. Deletion on termination

When your subscription ends for any reason, your license ends. Within 30 days you must delete all data obtained from the Service, including exports and copies in other systems, and on request certify that you have done so. This obligation survives termination. It does not apply to records of your own communications that you are required by law to keep.

12. Fair housing; no automated decisions

You will not use the Service to target or exclude persons on the basis of race, color, religion, sex, familial status, national origin, disability, or any other characteristic protected by the Fair Housing Act or state law, or on proxies for those characteristics. You will not use the Service to make automated decisions that produce legal or similarly significant effects on any individual.

13. Intellectual property

The Service, its software, design, models, scoring, and compiled datasets are our property or licensed to us and are protected by copyright, trade-secret, and database rights. Except for the license in Section 3, no rights are granted. Feedback you give us may be used without obligation.

14. Indemnification

You will defend, indemnify, and hold harmless PropTalon and its owners, employees, and providers from any claim, demand, investigation, loss, or expense (including reasonable attorneys' fees) arising out of or related to: your communications or transactions with any person; your use of data from the Service; any breach of Sections 3–6, 11, or 12 or of the AUP; or your violation of any law, including the statutes listed in Section 5.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROPTALON WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, OR LOST DATA, OR FOR ANY STATUTORY OR LIQUIDATED DAMAGES, PENALTIES, OR MULTIPLIERS ASSESSED AGAINST YOU. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF THE SERVICE IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

16. Governing law; disputes

These Terms are governed by the laws of the State of Florida without regard to conflict of law rules. Any dispute that cannot be resolved informally within 30 days of written notice will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Florida, except that either party may seek injunctive relief in court for misuse of data or intellectual property. You and PropTalon each waive any right to a jury trial and to participate in a class or representative action.

17. Changes; survival; contact

We may update these Terms or the AUP; material changes will be posted here with a new "last updated" date and, where practical, notified in the app. Continued use after the effective date is acceptance. Sections 3–7 and 11–16 survive termination. Questions about these Terms: legal@proptalon.com. Account, billing, or cancellation help: support@proptalon.com. Removal or privacy requests: privacy@proptalon.com or proptalon.com/remove.